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We do not share personal details about any of our customers with any third party.

Apart from the details collected on the login page (name, address, phone number, e-mail address), we also record all customer transactions. This enables us to be able to respond quickly to your queries regarding product ordered or returned. It also enables us to send you information on the offers most relevant to you. 

From time to time we may wish to contact you to inform you of new arrivals or upcoming sales. If you don’t wish to be contacted by us just click the “unsubscribe” button on the newsletter.



Ordering online through the Merino Queen store is safe and secure. When you place an order with us your details are submitted through our secure server and are encrypted and protected via industry standard technology. Under no circumstances will any sensitive information be divulged to a third party.

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