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All our products are designed and produced with great care and attention to detail, and we hope you will be delighted with them. If for any reason you’re not, return them unused within 14 days of purchase and we will refund or exchange them, no questions asked.


Goods are returned to Merino Queen at your expense, however if products are faulty, we will refund or credit the cost of the return postage. A returns form is attached to the receipt included in your parcel.

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